Privacy Policy

Last updated: November 8, 2025

1. Introduction

Welcome to WebQR ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at webqr.io.vn.

This policy complies with the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents.

2. Information We Collect

2.1 Information You Provide

  • QR code content you create or generate
  • Short URLs you create through our service
  • Feedback or communications you send to us

2.2 Information Automatically Collected

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage data (pages visited, features used)
  • Cookies and similar tracking technologies

2.3 Camera Access

When you use our QR code scanner, we request access to your device camera. The camera feed is processed locally on your device and is not transmitted to our servers. We only receive the decoded text/URL from the QR code.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our QR code services
  • Generate and manage short URLs
  • Improve and optimize our website performance
  • Analyze usage patterns and trends
  • Respond to your requests and support needs
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

4. Data Storage and Security

We store short URL mappings in MongoDB Cloud with industry-standard security measures. QR code scans are processed locally on your device. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.

Types of cookies we use:

  • Essential cookies: Required for the website to function
  • Analytics cookies: Help us understand how you use our service
  • Preference cookies: Remember your settings and preferences

6. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service:

  • Cloudflare Pages (hosting and CDN)
  • MongoDB Cloud (database services)
  • Analytics providers

These third parties have their own privacy policies. We encourage you to review them.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request limited processing of your data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your data
  • Opt-out: Opt-out of the sale of personal information (CCPA)

To exercise these rights, please contact us at privacy@webqr.io.vn

8. Children's Privacy

Our service is not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Short URLs are retained indefinitely unless you request deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

13. Legal Basis for Processing (GDPR)

For EU users, our legal basis for processing your personal data includes:

  • Consent: When you provide explicit consent
  • Contract: To provide services you request
  • Legitimate interests: To improve our services and prevent fraud
  • Legal obligation: To comply with applicable laws
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